FoodBot gives your consumers instant, brand-consistent answers — 24/7

👉 Request a demo and see FoodBot in action.

It frees your service team from repetitive questions, improves satisfaction, and runs securely in a closed cloud environment.

Consumer service that works around the clock

Every consumer interaction matters. FoodBot is a generative, conversational AI bot that responds instantly — every day of the year, in your brand’s tone and style. Consumers feel heard, and trust in your brand grows.

Why FoodBot?

Frees your service team from repetitive questions
Collects complaint details with auto-fill for smoother handling
Improves consumer satisfaction and brand image
Runs in a secure, enterprise-grade environment
Based on Akvamariini’s experience with over 25,000 consumer dialogues

How it works

FoodBot is trained on your company’s own materials, so answers are precise and brand-consistent. The bot can also guide consumers smoothly to the right service channel whenever needed.

Key features

Secure, enterprise-grade cloud solution
Works seamlessly across multiple brands
Easy integration and light deployment
Clear reporting and insights (e.g., monthly summaries)
Fast updates for new products, packaging changes, and recipes
Multilingual support (never web translations)

👉 Secure by design, simple to maintain.

Built for real consumer needs

Product details: accurate, brand-approved information
Usage & storage: instructions, dates
Complaints: required details collected automatically
Recalls: quick, controlled communication when it matters most

👉 Beyond answering questions, FoodBot helps build your brand. Even challenging or critical interactions can strengthen trust when handled instantly, clearly, and consistently.

👉 FoodBot doesn’t just solve questions — it strengthens your brand in every interaction.

Content updates and reporting are included, keeping the bot accurate and supporting the continuous development of consumer service.

FAQs

How is FoodBot different from a traditional chatbot?

It’s generative, conversational, and trained only on your company’s materials — not the open web.

Can it serve multiple brands?

Yes. FoodBot works seamlessly in multi-brand environments.

How quickly can it be launched?

Usually within just a few weeks.

What does it mean that FoodBot is delivered as SaaS?

It’s a cloud-based service running in a secure, closed environment. Deployment is fast, and updates are always included.

Future-ready

FoodBot is not a static product but a continuously evolving solution. New technologies can be adopted immediately as they become available — ensuring your consumers always get the best service.

👉 Contact us and request a demo — see how FoodBot works in practice.

Our Story

Akvamariini (est. 2004) is a communications expert in the food industry and, since 2018, also a provider of consumer service solutions. We have handled more than 25,000 successful dialogues with consumers.

We combine deep industry knowledge with communication and technology. As a member of the Food Data Finland network, we are pioneers in using data and AI to support brand building in the food sector.

Akvamariini developed FoodBot when the time was right to bring generative AI into consumer service. FoodBot is not a traditional chatbot, but a continuously learning and evolving solution that makes consumer service fast and consistent — always building your brand.

Expertise. Continuity. Innovation

Trust creates growth.

Read more on our blog about consumer service, product data, and crisis communication — and discover how to prepare for the growing role of AI.